PART 1 Introduction to Organizations : Chapter 1 What are Organizations? . -- Chapter 2 Perspectives on Organizations. -- PART 2 Organization Purpose and Structural Design : Chapter 3 Strategy, Organization Design and Effectiveness. -- Chapter 4 Fundamentals of Organization Structure. -- PART 3 Open System Design Elements : Chapter 5 The External Environment. -- Chapter 6 Interorganizational Relationship. -- Chapter 7 Designing Organizations for the International Environment. -- PART 4 Internal Design Elements : Chapter 8 Manufacturing and Service Technologies. -- Chapter 9 Information Technology and Control. -- Chapter 10 Organization Size, Life Cycle and Decline. -- PART 5 Managing Dynamic Processes : Chapter 11 Organizational Culture and Ethical Values. -- Chapter 12 Innovation and Change. -- Chapter 13 Decision-Making Processes . -- Chapter 14 Conflict, Power and Politics. -- Integrative Cases : Case 1.0 Luxurious Goat Milk Products: Working with Local Culture – RojaAHP . -- Case 2.0 ‘Box-Ticking’ in Organizations: Lessons of the Nimrod Disaste. -- Case 3.0 Onward to the Customer of One; from Debt Collectors to Customer Service Agents at New Zealand’s Inland Revenue. -- Case 4.0 Changing the Culture at Trans-Gen PLC: What’s Wrong with Senior Management?. -- Case 5.0 Blood on the Gatepost: Family Conflicts in the New Zealand Farming Industry. --

Unicoc Colegio Administrativo y de Ciencias Económicas

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